Please read this carefully. By accessing or using the live slots platform at liveslots.best, creating an account, or placing any bet or wager, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, you should not use the platform.
Acceptance of Terms
These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player," "User," or "you") and live slots ("we," "us," or "the Platform"), which operates the online gaming platform accessible at liveslots.best. By registering an account, logging in, depositing funds, or placing any bet on live slots, you are accepting these Terms in their entirety.
These Terms apply to all users of the platform regardless of how they access it — whether via desktop browser, mobile browser, or any other device. They should be read alongside our Privacy Policy and our Responsible Gaming policy, both of which form part of the overall agreement between you and live slots.
We reserve the right to update or modify these Terms at any time. When changes are made, the updated version will be posted on this page with a revised effective date. Continued use of the live slots platform after any changes are posted constitutes your acceptance of the revised Terms.
Eligibility and Age Requirements
To register and play at live slots, you must meet all of the following requirements:
- You must be at least 21 years of age, which is the legal minimum gambling age in the Philippines.
- You must be a resident of or physically located in a jurisdiction where online gambling is legal and not prohibited.
- You must not be a current employee, director, contractor, or close family member of any employee or director of live slots or any of its affiliated companies.
- You must not be registered on any self-exclusion list related to gambling services.
- You must have the legal capacity to enter into a binding agreement.
Age verification: Live slots reserves the right to request proof of age at any time. If you are found to be under 21 years of age, your account will be suspended immediately, any winnings will be forfeited, and your original deposit will be returned minus any bonuses received.
We take underage gambling seriously. If you know or suspect that a minor has registered an account on live slots, please contact us immediately at support@liveslots.best.
Account Registration and Security
Each player is permitted to hold only one active account on live slots. Creating duplicate accounts is strictly prohibited and may result in the suspension of all associated accounts and forfeiture of balances.
When registering, you agree to provide accurate, complete, and current information about yourself, including your full legal name, date of birth, valid email address, and a Philippine mobile number. You are responsible for keeping this information up to date. Providing false information during registration is a serious breach of these Terms.
You are solely responsible for:
- Maintaining the confidentiality of your username and password.
- All activity that occurs under your account, whether authorised by you or not.
- Logging out of your account at the end of each session, particularly on shared or public devices.
- Notifying live slots immediately if you suspect unauthorised access to your account.
Live slots will never ask for your password via email, chat, or phone. If you receive such a request, do not respond and report it to our support team right away.
Account Verification (KYC)
As part of our compliance obligations, live slots may require you to complete identity verification (Know Your Customer, or KYC) before processing withdrawals or as required at any point during your use of the platform. Verification may include submission of a government-issued ID (e.g., PhilSys ID, passport, driver's licence), proof of address, and source of funds documentation. Failure to complete KYC when requested may result in account restrictions.
Deposits and Withdrawals
All transactions on live slots are processed in Philippine Pesos (₱). We support the following local payment methods for both deposits and withdrawals:
- GCash and Maya (e-wallets)
- GrabPay and Coins.ph
- InstaPay and PESONet bank transfers
- BDO, BPI, and UnionBank online banking
- Visa and Mastercard debit/credit cards
Deposits are credited to your live slots account balance as soon as the transaction is confirmed by the payment provider — typically within seconds for GCash and Maya. Live slots does not charge fees on standard deposits, though your payment provider may apply their own charges.
Withdrawal Conditions
Withdrawals are subject to the following conditions:
- The minimum withdrawal amount is ₱500.
- Withdrawals must be made to the same payment method used for the most recent deposit, subject to availability.
- Withdrawals will only be processed to accounts in your own name. Third-party withdrawals are not permitted.
- Any active bonus wagering requirements must be met in full before a withdrawal can be processed.
- GCash and Maya withdrawals typically process within 30 minutes. Bank transfers via InstaPay are same-day; PESONet transfers may take up to one banking day.
Anti-Money Laundering: Live slots is committed to preventing money laundering and fraud. We reserve the right to delay or withhold withdrawals pending investigation where unusual transaction patterns are detected. Players may be required to provide supporting documentation in such cases.
Bonuses and Promotions
From time to time, live slots offers bonuses, free bets, cashback promotions, and other incentives to new and existing players. Each promotion is subject to its own specific terms, which will be clearly displayed on the relevant promotion page. The following general conditions apply to all bonuses:
- Bonuses are only available to eligible players who have fully verified their accounts and are in good standing.
- Only one active welcome bonus per player. Players with duplicate accounts will not qualify.
- All bonuses carry a wagering requirement that must be satisfied before the bonus amount or any winnings derived from it can be withdrawn. Standard wagering requirements are stated on each promotion page.
- Bonus funds must be used within the validity period stated. Expired bonus funds are automatically removed from the account.
- Live slots reserves the right to withdraw or amend any bonus at any time, with notice provided where possible.
- Abuse of bonuses — including but not limited to creating multiple accounts to claim offers repeatedly, or using betting strategies specifically designed to circumvent wagering requirements — will result in cancellation of the bonus and may lead to account suspension.
Gameplay, Bets, and Fairness
All games on live slots — including slots, Baccarat, Color Game, and sports betting — are operated using either certified Random Number Generator (RNG) software or live dealer streams. RNG outcomes are independently tested and certified by accredited third-party auditors. Live dealer games are conducted by real dealers on camera in real time.
Once a bet has been confirmed and accepted by the system, it cannot be cancelled or modified by the player. Live slots reserves the right to void bets in the following circumstances:
- Technical failure or software error that materially affects the outcome of a round or game.
- Evidence of collusion, cheating, or use of automated betting tools (bots).
- Obvious error in odds or payout calculation (e.g., clearly incorrect decimal odds posted due to a system error).
In the event of a disputed game outcome, the decision of live slots management shall be final after reviewing available logs and technical records. We are committed to resolving disputes fairly and will always review them thoroughly before reaching a conclusion.
Prohibited Activities
The following activities are strictly prohibited on live slots and may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:
- Creating more than one account or using another person's account.
- Using automated software, bots, scripts, or any other tool to gain an unfair advantage.
- Colluding with other players in live table games.
- Attempting to exploit technical errors, glitches, or vulnerabilities in the platform.
- Using a VPN or proxy server to circumvent geographic restrictions or to mask your true location.
- Using funds sourced from illegal activity to deposit into your account.
- Providing false identity information during registration or KYC verification.
- Allowing any other person to use your account, including family members.
- Any form of harassment, threatening, or abusive behaviour directed at live slots staff or other players.
Responsible Gaming
Live slots is committed to providing a safe and responsible gaming environment. We believe gaming should always be a form of entertainment — not a way to make money or escape personal problems.
We offer the following responsible gaming tools, available directly from your account dashboard:
- Deposit Limits: Set daily, weekly, or monthly deposit caps to manage your spending.
- Session Time Reminders: Receive on-screen alerts after you've been playing for a set duration.
- Cooling-Off Periods: Temporarily restrict your account for a defined period (24 hours, 7 days, or 30 days).
- Self-Exclusion: Permanently or indefinitely close your account if you feel you need a longer break from gaming.
If you are struggling with gambling-related issues, please visit our Responsible Gaming page for local support resources and professional contacts available in the Philippines.
You must be at least 21 years old to play on live slots. If you suspect a minor has access to your account, please contact us immediately and use the parental control settings on your device.
Privacy and Data Protection
Your privacy matters to us. Live slots collects and processes personal data in accordance with our Privacy Policy, which explains in detail what data we collect, why we collect it, how it is stored, and your rights regarding that data.
By using the live slots platform, you consent to the collection and processing of your personal data as described in our Privacy Policy. Key points include:
- We collect the information you provide during registration and verification, transaction data, and usage data.
- We do not sell your personal data to third parties.
- We share data with payment processors and regulatory bodies only as required for legitimate operational and compliance purposes.
- All data is stored with appropriate security measures including SSL encryption.
- You have the right to access, correct, or request deletion of your personal data, subject to legal retention requirements.
Intellectual Property
All content on the live slots platform — including but not limited to the website design, logos, graphics, game software, text, images, and audio — is the property of live slots or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. You may not reproduce, redistribute, modify, create derivative works from, or commercially exploit any content from live slots without prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, live slots shall not be liable for:
- Any loss of funds resulting from your use of the platform, including gambling losses.
- Interruptions to service due to maintenance, technical failure, or circumstances beyond our control (including but not limited to internet outages, power failures, or acts of force majeure).
- Any indirect, consequential, special, or punitive damages arising from your use of or inability to access the platform.
- Unauthorised access to your account resulting from your failure to maintain password security.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded under applicable Philippine law.
Gambling involves risk. Do not wager more than you can afford to lose. Live slots is not responsible for financial losses resulting from gameplay decisions made by users. Please play responsibly.
Account Suspension and Termination
Live slots reserves the right to suspend, restrict, or permanently close any account at our sole discretion, including for the following reasons:
- Breach of any provision in these Terms and Conditions.
- Suspected fraudulent activity, money laundering, or bonus abuse.
- Failure to complete identity verification when requested.
- Abusive, threatening, or inappropriate conduct toward our staff or other players.
- Regulatory requirements or instructions from a competent authority.
In cases of account closure due to a breach, any funds in the account balance that were obtained through the breach (including associated winnings) may be forfeited. If the account is closed for reasons unrelated to a breach, any remaining real-money balance (excluding bonus funds) will be returned to the player via their last verified payment method.
You may also close your account at any time by contacting our support team at support@liveslots.best. Requests will be processed within three business days, and any remaining balance will be withdrawn to your verified account.
Changes to These Terms
Live slots may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will notify registered players via email or via an in-platform notification at least seven (7) days before the changes take effect, where possible.
The latest version of these Terms will always be available at liveslots.best/terms-conditions. The effective date at the top of this page indicates when the current version was last updated. If you do not agree with the updated Terms, you should stop using the platform and request account closure before the changes take effect.
Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or relating to these Terms or your use of the live slots platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Before initiating any formal legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation. Players with a complaint or dispute are encouraged to contact our support team first at support@liveslots.best. We commit to acknowledging complaints within 24 hours and providing a substantive response within five (5) business days.
Contact Us
If you have any questions about these Terms and Conditions, or if you need assistance with your live slots account, our support team is available 24/7. You can reach us through the following channels:
- Email: support@liveslots.best
- Live Chat: Available directly within your live slots account dashboard
Our support team can assist in both English and Filipino. We aim to respond to all email enquiries within one business day, and live chat queries are typically answered within a few minutes around the clock.
For concerns related to responsible gaming, please also visit our dedicated Responsible Gaming page, which includes contacts for professional support organisations available to players in the Philippines.